Best Car Shipping Companies: What to Look For

1. Experience and Industry Reputation

Experience is one of the top indicators of reliability. The best car shipping companies have decades of proven operational experience and well-documented expertise in handling all vehicle types — from regular family cars to prestige or vintage models.

Before committing, visit their website and check:

• Duration of operation in international or domestic shipping.
• Port networks and coverage.
• Customer testimonials or case studies demonstrating successful deliveries.

Tip: SEA GO International has over 30 years of global car shipping experience, managing complex imports from the UK, Europe, Asia, New Zealand, and the US to Australia.

2. Licensing, Certification & Legal Compliance

Always verify that your car shipping company operates legally and holds the necessary accreditation. In Australia, this typically includes:

• Australian Business Number (ABN) and applicable operating licences.
• Compliance with Australian Border Force and Department of Agriculture regulations for import/export goods.
• Partnerships with recognised international logistics networks for cross-border shipping.

Choosing a compliant provider helps you avoid costly customs delays or penalties. SEA GO handles full licensing, Vehicle Import Approval applications, and compliance for all national and international shipments.

3. Transparent Pricing and No Hidden Fees

Transparency in quotes and cost structure is another benchmark of a reputable auto shipping company. Be wary of unusually low offers — they often exclude essential components like marine insurance, port handling fees, or customs processing.

A legitimate provider will detail upfront:

• Base shipping fee (RoRo or container).
• Documentation and customs clearance charges.
• Insurance coverage and optional services (like quarantine cleaning).

Compare like-for-like quotes rather than just going with the lowest price. SEA GO guarantees straightforward pricing with detailed estimates for each vehicle type and route.

4. Insurance Coverage & Risk Protection

Marine insurance plays a crucial role in safeguarding your vehicle. The best companies offer fully comprehensive insurance packages based on the declared value and route.

Ensure your provider’s coverage includes:

• Door to door fully comprehensive cover.
• Loss, theft, or damage during transit.
• Weather and handling risks.
• Comprehensive claim support in case of incidents.

At SEA GO, marine insurance starts at GBP £200 depending on vehicle value, and can be expanded for classic and luxury vehicles to cover full value protection.

5. Customer Support and Communication

A trustworthy company will have responsive, clear, and accessible customer service throughout the shipping journey. Pay attention to how promptly your queries are answered and how much detail the team provides.

Reliable communication offers several benefits:

• Advice and answers to all your questions before you give the go-ahead. 
• Real-time updates and tracking of your shipment.
• Assistance with customs documentation and compliance.
• Proactive problem resolution and transparency on timelines.

SEA GO’s dedicated shipping specialists provide ongoing communication from booking through delivery, ensuring you always know your vehicle’s location and status.

6. Flexibility in Routes and Shipping Schedules

The world’s top logistics companies maintain strong port networks and flexible departure options. This enables customers to select sailing schedules that align with relocation or purchase timelines.

SEA GO offers weekly and fortnightly global sailings, maximising convenience and reducing vehicle wait times at port. Flexibility like this can cut your total transit time dramatically depending on route and destination.

7. Secure Storage and Vehicle Handling

Professional vehicle shipping companies use secure port facilities with advanced protection systems. All loading and unloading operations should occur in monitored depots by trained handling crews.

At SEA GO’s partner depots/warehouses, all vehicles undergo:

• Photographic condition reporting.
• Pre-loading inspection for documentation purposes.
• Secured placement using wheel straps, deck lashings, and protective measures.

These attention-to-detail protocols minimise potential handling-related claims or delays.

8. Reviews and Proven Track Record

Online reviews and independent feedback can reveal a lot about a company’s reliability.
Look for:

• Verified Google or Trustpilot ratings.
• Case studies or photo evidence of shipments (e.g., a vehicle gallery).
• Client testimonials outlining customer satisfaction and repeated business.

Reputation and consistency remain the most valuable indicators of professionalism in this industry.

9. Customs, Taxes, and Quarantine Knowledge

Expertise in border inspections and tax compliance is vital, especially for international vehicle imports.

SEA GO provides support on all relevant charges, including:

• Import Duty (5% of customs value).
• GST (10% of total cost including duty and freight).
• Luxury Car Tax (where applicable).
• Biosecurity and 
• Quarantine inspection requirements

With complete in-house customs and inspection assistance, customers avoid unexpected expenses and processing delays.

10. Technology and Tracking Tools

Modern shipping companies offer digital portals for shipment tracking, document sharing, and communication. Choosing providers who invest in technology enhances visibility and control over your vehicle’s journey.

SEA GO’s tracking systems allow clients to monitor their car from departure to arrival, providing real-time logistics data and peace of mind.